Kitchen-based creators looking to grow their businesses beyond the farmer's market needed a way to set up an online shop without technical skills. During discovery in High Alpha Sprint week, we found that many creators were using direct messages on social media or online forms to take orders. In many cases, creators spent more time managing orders than crafting their creations in the kitchen.
For this product MVP, staying close to our future users was especially important. We held weekly meetings with kitchen-based creators who baked, proofed, fermented, frosted, and sprinkled their creations. Hearing their challenges and needs was essential to designing and building a platform that genuinely solved their pain points and would help them grow their businesses.
We developed an online platform that allows creators to sign up and launch an online shop quickly. By creating a template with straightforward customizations, we empowered creators to personalize each page with minimal effort. We also provided customizable domains and handled payments for creators without requiring any technical skills.
Over the course of a couple of months, we planned and designed the complete end-to-end experience for both the consumer storefront and the kitchen-creator store setup. The team had a complete picture of everything required to build and launch the MVP.